Successful Remote Teams Communicate in Bursts

Christoph Riedl and Anita Williams Woolley
Harvard Business Review
October 28, 2020

Abstract

With the Covid-19 pandemic ongoing, the move to an online workplace has become widespread and may well endure. But, as many organizations are learning, managing the flow of communication among remote teams is tricky.

Our latest research findings have led to insights that can help. They center on the concepts of burstiness, information diversity, and physiological synchrony, attention to which can foster creativity, streamline processes, reduce the stress of multi-tasking, and improve team performance.

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